Travel FAQs
No, UNM Travel Policy #4030 has not changed. Concur is a one stop shop for booking UNM travel and applies negotiated prices and agreements with airlines, hotels and car rental companies.
No, Concur is UNM business related travel.
Yes, UNM employees can continue booking their own UNM travel reservations using their personal credit card. Personal credit cards should not be saved in their Concur profile, only UNM PCards should be saved in Concur.
Yes, only UNM PCards should be saved in your Concur profile.
Yes! To make a Guest Traveler reservation, use the “Book for a Guest" option to make the reservation in Concur.
Yes, we encourage all UNM Employees, Staff and Faculty to create a profile in Concur.
Bank of America PCard charges will feed into the PCard holders e-wallet in Chrome River.
Cancellations or changes should be made directly in Concur and not with the airline, hotel, or car rental company.
No, you will need to contact the hotel directly to file a Credit Card Authorization form. Most major hotel chains follow this process, but some smaller private hotels may not accept the form. Please contact the property to ask about their policy in advance to ensure that your traveler does not have problems at check in.
No, please utilize the direct booking link providing by your conference to book your hotel room but we encourage you to shop the same hotel rate in Concur for comparison.
No, Concur is for UNM Main Campus and UNM Health Sciences Employees.
If you are having trouble signing in to Concur using your UNM Main Campus NetID and password, please try one of the following solutions:
• Use a different browser OR
• Clear/delete cookies OR
• Use your browser in incognito/private mode
If you are having trouble signing in with your UNM HSC NetID and password, please keep in mind that you must have a UNM Main Campus NetID for your UNM HSC NetID to access Concur. If you do not have a UNM Main Campus NetID, you can obtain one at https://netid.unm.edu
Yes, you must establish a Billing ID with the rental company and reflect that billing number in Concur.
